Refund policy

All Final Nine Golf products are made to order. Because each item is produced specifically for your order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, color preference, or an incorrect shipping address entered at checkout. Please review the product description, size chart, color, and shipping information carefully before ordering.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please email finalninegolf@gmail.com within 30 days of delivery. Include your order number, a description of the problem, and clear photographs showing the issue.

After reviewing the claim, we may provide a replacement or refund when appropriate. Please do not return an item unless we provide return instructions.

CANCELLATIONS AND ORDER CHANGES

Contact us immediately if you need to cancel or change an order. Because production can begin shortly after an order is placed, cancellations and changes are not guaranteed once the order has entered production.

SHIPPING ISSUES

Customers are responsible for providing a complete and accurate shipping address. Final Nine Golf is not responsible for delays, failed delivery, or additional shipping costs caused by an incorrect or incomplete address.

REFUNDS

Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for your bank or credit-card company to process and post the refund.

QUESTIONS

For questions about an order or this policy, contact us at finalninegolf@gmail.com.